It has been said by the government that until Starlink is not licensed for internet service in India, it cannot take money from customers.
Elon Musk's Internet service company Starlink is returning money to Indian customers. During the pre-order, Starlink had taken some money from the customers, which now the company has started returning it. The Department of Telecom has ordered Starlink to refund the money for pre-booking.
It has been said by the government that until Starlink is not licensed for internet service in India, it cannot take money from customers. According to a report in Gadget 360, Starlink has started sending refund e-mails to customers who had pre-booked for Starlink's Internet.
Starlink has said in an e-mail sent to the pre-booking customers, "At present there is no date fixed for when the license will be received from the government to start the service in the Indian market." Apart from the license, there are also many problems which can be solved after getting the license.
Earlier in December, Starlink India director Sanjay Bhargava had said that the company would apply for a commercial license before December 31, 2021. He had said that by the end of 2022, there will be 200,000 Starlink devices installed in India. Starlink had received 5,000 pre-bookings so far. Now the company has stopped pre-booking.
Sanjay Bhargava also shared a post on LinkedIn last year about the cost of Starlink connections. According to Sanjay Bhargava's post, customers could have to spend up to Rs 1,58,000 for a Starlink connection, although this price was for the year and first year. In the second year, the price of the plan was going to be Rs 1,15,000.