IndiGo's decision: Airline will not charge change fee till January 31, 20 percent flights will be canceled, Omicron's effect

Pankaj Prasad
Pankaj Prasad 10/01/2022 19:15 IST
business, coronavirus, IndiGo, IndiGo Airline, flights canceled, Omicrons effect, Omicron

IndiGo on Sunday said that it has decided to cancel 20 per cent of its flights in view of the rise in corona cases and will not charge any fee for change of travel dates till March 31, keeping in view the needs of customers.

Indian airline IndiGo has announced that it will not levy any change in ticket booking till the end of this month. In this regard, the company said in a statement on Sunday that this decision has been taken in view of the disruptions caused by the new and more infectious variant of the coronavirus, Omicron.

The company said that due to the increasing cases of Omicron, IndiGo customers are changing their travel plans in large numbers. Keeping in view the needs of the customers, Indio is waiving the conversion charges and providing free conversion facility for all new and existing bookings made till 31st January for flights starting 31st March 2022.

IndiGo will also cancel about 20 percent of the flights. Along with this, the airline, which provides affordable services with the decline in demand, has said that it will remove some flights from services. The statement said that we estimate that about 20 percent of the flights currently operating will be cancelled. As far as possible, flights will be canceled at least 72 hours before the departure time.

These options will be available to the passengers of the canceled flights, IndiGo said that the passengers of the canceled flights will be able to travel on the next flight. Apart from this, passengers will also get the option to make changes in their travel using Plan B on the company's website. Due to the increasing work pressure, the company has appealed to the passengers to contact through digital medium instead of call in such cases.

Domestic demand has come down due to Omicron variant

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The country has once again seen a decrease in the demand for domestic flights amid the rapid increase in cases of corona infection. Due to this, IndiGo has decided to cancel some of its flights. According to the Ministry of Civil Aviation, on January 4, for the first time in more than two months, domestic passenger traffic reached less than three lakhs.

Category: Business