Growing discontent of users by scratches on the iPhone 17 Pro

Since its launch, the iPhone 17 Pro has generated a lot of interest among Apple fans, but also a growing wave of complaints about the ease with which its rear panel scratches. Users on social networks report that their new device begins to show visible scratches just days or even hours after unveiling it. This phenomenon, already dubbed "scratchgate" on social media, has put one of the most valued aspects of a premium smartphone under the microscope: its durability and finish.

The first signs came when, in Apple stores, the iPhone 17 Pro and Pro Max units on display showed obvious signs of scratches in the finish, especially on models in more striking colors like Deep Blue and Cosmic Orange. Users who purchased their new equipment began sharing photos of scratches on their devices, all agreeing that the problem mainly occurs in the rear camera area, where the edges are sharpest.

What is causing these scratches on the new iPhone?

The root of the problem lies in the material and design chosen by Apple for this generation. The iPhone 17 Pro left behind the titanium body that characterized previous editions to adopt a new unibody design made of anodized aluminum. Anodizing is an electrochemical process that creates a protective layer over aluminum and gives it color, but this layer is vulnerable in certain spots, especially around sharp edges.

Popular tech expert Zack Nelson, known for his durability testing on his JerryRigEverything channel, highlighted that anodizing doesn't adhere well to the camera module's sharp corners, causing the protective layer to wear off easily. Additionally, the camera module's design features unrounded edges, an aesthetic choice by Apple that contributes to the fragility of the finish in those areas. Nelson warns that this combination "is going to cause issues for all users" and contrasts with international standards that recommend cushioning the bend to protect the anodizing.

When the anodized coating is scratched or peeled off,The silver aluminum of the chassis is still visible, causing very noticeable scratches, especially in colors like Cosmic Orange or Deep Blue.Another detail is that some users have noticed that putting the iPhone in the same pocket as keys, coins, or any metallic object can quickly leave marks.

Users react and provide care recommendations

Discontent quickly began to manifest on platforms such as Twitter, Reddit, and specialized forums, where the hashtag #scratchgate began to trend among those affected. Many buyers express their surprise and frustration at the fragility of the finish after paying high prices for a high-end device.

Although the damage is mainly cosmetic and does not compromise the device's functionality, the annoyance at the loss of its perfect new look is understandable. Some users are opting to apply protective cases to prevent direct contact with objects that could scratch the device. In fact, this seems to be the only safe solution for now to keep the iPhone 17 Pro in good condition.

Recommendations for those who purchase this model include using durable cases and avoiding storing the phone with other metal items. Apple, so far, has not made any official comments on this issue, but in stores there are already warnings that anodized aluminum has these vulnerabilities.

The iPhone 17 Pro arrives with notable improvements in its design and performance, but its new anodized aluminum body can become a headache for many due to the ease with which the rear panel scratches, particularly around the camera module. This problem highlights that sometimes aesthetic decisions can negatively affect durability, leaving users in a dilemma between showing off their new gadget or protecting it from visible wear.

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